Podcast: Delivering Digital Marketing to Your Customers

By Wayne Robinson | July 19, 2021

How to develop your printing business in new areas in the digital age, to offer your customers new avenues to their market, which could bring you new sources of income and bring you closer to your customers?

Click the blue button on the graphic above to listen now, or download from your favorite podcast platform below.

Wayne Robinson, Print21 Editor-in-Chief, joins David Baldaro, XMPie Director of Marketing Operations, and Enda Kavanagh, Asia-Pacific Regional Sales Director, to discuss the opportunities that XMPie offers print businesses through personalization, at cross-media marketing and digital integration.

The discussion begins with a review of XMPie’s capabilities as a marketing and communications platform, which increases trust and loyalty throughout the customer lifecycle, through personalized print services, videos, emails, texts, storefronts and omnichannel campaigns. XMPie can be thought of as a set of Lego bricks that can be put together as needed, allowing the system to grow from a small printing company just starting to go digital to major industry leaders.

Opportunity: David Baldaro (center) and Enda Kavanagh (right) with Wayne Robinson (left)

David and Enda explain to Wayne the level of computer knowledge required to install and use XMPie, where the name comes from, and how customers can use XMPie to meet an immediate customer need, expanding from there to increase their returns on investment and improve their margins.

Midway through the session, Steve Hopkins of Wollongong Flagstaff Printer joins us to discuss his organization’s adoption and use of XMPie to increase customer loyalty and the number of products that ‘they manufacture by customer. He also notes that XMPie has facilitated the adaptations made by the organization to respond to market and industry changes due to Covid-19.

We end with observations on XMPie enabling a printer’s transition to print and digital services, which allow its customers to connect with consumers through personalized offers. This leads to the announcement that XMPie is offering through Print21 magazine a 90-day free trial of their desktop tools that includes access to online training.

Click the blue button on the graphic above to listen now, or download from your favorite podcast platform below.

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The Print Files podcast is produced by Southern Skies Media on behalf of Print21, owned and published by Yaffa Media.

The opinions of persons featured on this podcast do not necessarily represent those of Print21, Yaffa Media, or the guest’s employer. The content is copyrighted by Yaffa Media.

If you would like to use any of the audio files from this podcast, please contact Print21 through their website www.print21.com.au or email [email protected]

Coordinator: Grant McHerron
Host: Wayne Robinson
Publisher: Chris Visscher
Producer: Steve Visscher

Print21 – © 2021


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